Are you licensed and insured and what does that do for me

Our insurance is the best available. We’re not just a “bonded” cleaning service, but have liability, crime and employee accident coverage. Your home, our team members and Healthy Homes Housekeeping are included in the coverage. If you’d like, we will send you a certificate validating our insurance.

What if someone is injured cleaning my home?

The beauty of you making the wise choice of only dealing with a professional service is that you do not have the liability if someone is injured on your property. Healthy Homes Housekeeping is fully insured for such circumstances and our employees are covered under a comprehensive workers compensation plan. Those who hire an uninsured individual to work in their home open themselves to a lot more risk than injury.

Are your employees legal citizens of the US?

Yes. This ensures you that you are also legal and complying with the laws of our great country. Healthy Homes Housekeeping complies with the Immigration Reform and Control Act (IRCA) and follows procedures to verify that employees are authorized to work in the U.S. All employees of our cleaning service are required to fill out Form I-9, the employment eligibility verification form, and provide necessary employment eligibility documentation, before starting work. If you hire an undocumented worker on your own, you are subject to the penalties of the crime.

Does your staff speak English?

Yes, our employees read and speak English. You will be able to communicate any of your needs to us and we will clarify to make sure your requests and expectations are clearly understood.

Do you do criminal background checks & random drug screening?

Yes we do. We go to great lengths to only hire law abiding, trustworthy individuals and make sure that they remain honest in all they do while they work for us. They are, in fact, frequently in our families’ homes as well.

How long have you been in business?

We’ve provided cleaning services to Northern Utah since 1988! This means that we are experienced and will NOT be using your home as a proving ground for untried employees, chemicals nor techniques. We have also received great feedback from thousands of customers who have helped us create and perfect a unique experience that we feel you will enjoy.

Do you reward for referrals?

Oh baby, do we ever! We will pay you cash or credit your account $50 for every new household you refer to us that becomes a regular housekeeping client. Regular is defined as monthly or more frequent.

How do I arrange payment for my regular cleaning service?

You have many options but, payment is due at time of service. You may pay by cash, personal check or accepted credit cards. If you do not plan to be present during our first visit, we will ask you for the full estimated amount to be pre-paid by credit card prior to beginning your cleaning. If it takes less time than we estimated, we will refund the difference or apply it to our next visit, as you prefer. On regularly scheduled visits, we prefer payments continue to be automated and handled through our office via credit card. When handled this way we can then leave your receipt marked paid in full after each visit.

Do I need to be home during my cleaning?

It’s your choice. Many of our customers prefer to give us a key which we then manage through a sign in and out system in our office. Others leave us a key in a safe place such as a lock box. Some utilize alarm systems which can either be left off or you can give us the entry/exit codes. By far, the most efficient and problem-free way for everyone is for you to give us a key and the alarm codes.

Is a maid service expensive and only for wealthy people?

No. As you’ve read throughout our site, our goal is to create a service that becomes priceless to you by maintaining order and beauty in your home and creating more time for you to enjoy it. Our service blesses the lives of the young mother who wants more time with her family, the established homemaker who wants more free time to relax, the elderly who need a helping hand, the convalescent who just can’t do it anymore or even the absentee homeowner who wants peace of mind knowing that things are being kept up in their absence.

Will I be able to have the same individuals each time?

We make every effort to have the same cleaning team in your home but also like to have alternate team members familiar with your home so we don’t miss a beat due to illness. Your Healthy Homes team leader’s job is to learn your home and to teach the team members to deliver the quality that you would expect.

Can I leave a note for my housekeepers with special requests?

Yes. If the request is of the nature of a friendly reminder, etc. and, it is placed in a location that we are sure to see, a note is always appreciated. However, if it is to request additional services beyond your normal cleaning scope then we need to have you schedule that through our office in advance of your cleaning day. This assures that we allot the appropriate time for your needs and any others scheduled that same day do not have their appointments affected.

What if I need to skip a cleaning at a last minutes notice?

We would greatly appreciate a 24 hr. notice of any rescheduling needs but understand that emergencies do arise. If it makes you feel better you could tip your housekeepers on your next appointment as an apology for their lost income. Wouldn’t that be a win / win situation?

Should I tip my housekeepers?

Tipping is not required nor is it implied. But you should know that when your housekeepers do receive a tip it is like manna from heaven. Can you envision them returning to the office with an extra bounce in their step, a smile on their faces and added pride in the service they provide? Now, who wouldn’t want that?

What do I need to supply?

Nothing, Healthy Homes Housekeeping crews will always arrive at your home in one of our lettered vans with our own cleaning products and equipment. All of our products are environmentally-preferable and are safe for small children and pets. If you want to provide something may we suggest a cold drink or a cookie?

What if I am unhappy with the service I receive?

Our services are guaranteed. If we have miss communicated with you concerning your expectations then we want to know. We will return as soon as possible to correct the concern and then re document the matter in our records so that it won’t be repeated. If though, you are happy, we want to know that too.

Housekeeping, News

Top Germ Hotspots in Your Home You May Forget to Clean

There are a few examples of common areas in homes where germs will often congregate, including a few that are sometimes overlooked by homeowners when cleaning. What are some top germ hotspots to clean, and how can you ensure these are not overlooked to maintain a healthy, clean home?

At Healthy Homes Housekeeping, we’re proud to offer the very best house cleaning services around Ogden, Layton, Farmington, and nearby parts of northern Utah. These include weekly and bi-weekly maintenance cleaning appointments, during which we cover all the nooks and crannies in your home to get rid of germs and other possible contaminants. Here are some reasons why avoiding germs in the home is important, plus examples of commonly overlooked germ hotspots to clean and how to ensure they do not get passed by.

Why Germ Prevention is Important Throughout the Home

Before we get into some germ hotspots to clean throughout your home, it is important to understand why germ prevention is crucial for your health and well-being. Here are some reasons to consider:

Reduces the risk of illness: Germs can easily spread from person to person through contact with contaminated surfaces or objects. By regularly cleaning and disinfecting high-touch areas, you can significantly reduce the risk of getting sick.
Protects vulnerable individuals: In households with elderly or immunocompromised individuals, preventing germs is especially important as they are more susceptible to illnesses.
Maintains a clean and comfortable living environment: A clean home not only looks and smells better, but it also promotes a sense of comfort and relaxation.

Commonly Overlooked Areas for Cleaning

While most people focus on commonly used surfaces such as countertops and doorknobs, there are many areas in a home that can harbor germs and bacteria if not regularly cleaned. Here are some commonly overlooked areas, plus some basic tips on cleaning and disinfecting them:

Light Switches

For some reason, light switches tend to be overlooked when it comes to cleaning. However, they are one of the most touched surfaces in a home and can harbor germs and bacteria. To clean them, use a disinfectant wipe or spray and gently scrub the surface.

Remote Controls

Another commonly overlooked item, remote controls can harbor germs from multiple sources, such as hands, food, and pets. To clean them, remove the batteries and wipe down the surface with a disinfectant wipe or cloth.

Toothbrush Holders

We often put our toothbrushes back in their holders without giving them much thought. However, moisture from wet toothbrushes can build up over time and create an ideal environment for bacteria to grow. To clean toothbrush holders, soak them in hot soapy water and rinse thoroughly before allowing them to air dry.

Bathroom Surfaces

Because they are used daily, bathroom surfaces can quickly become covered in bacteria. To effectively clean these surfaces, use a disinfectant cleaner and let it sit for a few minutes before wiping away with a clean cloth or sponge. Pay special attention to commonly touched areas like doorknobs, light switches, and faucet handles.

Towels

Towels may seem harmless enough, but they can also harbor bacteria if not properly cleaned. It is recommended to wash towels after every 3-4 uses to prevent the spread of germs and odors. Use hot water and a detergent specifically made for towels to ensure they are properly sanitized.

Mattresses

Our mattresses provide a comfortable place for us to sleep, but they can also collect dust mites, dirt, and other debris over time. It is important to clean and maintain your mattress regularly to ensure a healthy sleep environment. Vacuum the surface of your mattress at least once a month and use a disinfectant spray to kill any bacteria or allergens. Also, be sure to rotate your mattress every 3-6 months for even wear.

Value of Professional Maintenance Cleaning

When discussing germ hotspots in your home, including those you may overlook on your own, it’s essential to consider the value of professional maintenance cleaning services. Professional house cleaners have all the expertise you need to keep germs and bacteria at bay throughout the house.

This includes some of the often-overlooked areas we’ve discussed here, plus many more. For example, did you know that your refrigerator’s water dispenser and ice maker can be breeding grounds for germs if not properly cleaned? Or that your kitchen sponge is actually one of the dirtiest items in your home, even after just one use? Professional cleaners have the tools and techniques to thoroughly clean and disinfect these areas, helping to keep your whole family healthier.

At Healthy Homes Housekeeping, we’re proud to offer the best maintenance cleaning services available around Ogden, Layton, Farmington, and nearby parts of Utah. Contact us to learn more about our services and schedule your appointment today!

September 9, 2025/by Healthy Homes

(801) 332-9412